5 Red Flags to Look for When Selecting a Roofing Contractor

August 9, 2017

Getting your roof repaired or replaced is a significant investment in your home, so it’s important to find the right roofing contractor for the job. The work should be done right, and you should feel comfortable throughout the entire process. Here are 5 red flags to keep in mind as you’re selecting a roofing contractor.

Storm Chasing Roofers

Roofing contractors known as storm chasers go door-to-door in areas that have experienced severe weather. They may offer to perform a free inspection or install a roof for free or a significant discount. Beware these roofers who may appear well-meaning; they might have ulterior motives. It’s possible they’re part of a scam that seeks to take advantage of people’s misfortune. Working with these roofers who appear out of nowhere may cause you to lose money when they don’t follow through, or do sub-standard work. Plus, you could have trouble finding them later if you have issues with your roof, since they likely aren’t local and will have moved on to the next vulnerable area.

Roofers Who Require Up-Front Cash Payments

Roofing contractors should never ask for cash up front. While it’s common for a down payment to be required for your roof, you shouldn’t be asked to pay any substantial amount until the work has been completed. In any case, avoid making cash payments, as they don’t leave a paper trail that can protect you in case of dispute.

Roofing Contractors Without a License

To protect your home, yourself, and those working on your roof, don’t even consider working with a roofing company unless they are licensed and have insurance. They should have proof they are licensed and insured, and make these qualifications public knowledge. If your roofer is not insured or licensed, you’ll likely be liable for any damages or injuries that occur during or because of the work they do for you.

Roofers Who Don’t Assist with Insurance Claims

While you may find it in your best interest to handle your insurance claim yourself, based on the contractor’s assessment of the damage and necessary work, it’s also important to work with roofers experienced in insurance work who can go to bat for you if your insurer pushes back. Your insurance company may keep a list of “Preferred Vendors,” based on a positive history of processed claims—starting your search here might give you peace of mind.

Roofers Who Communicate Poorly (or Not at All)

Above all else, your roofing contractor should be able to communicate with you about every aspect of your roofing project. They should be knowledgeable and willing to openly discuss the project. Don’t feel obligated to follow through with a contractor if you feel your questions aren’t being answered, or you feel pressured into signing a contract. If you barely speak to your roofing contractor prior to the roof work beginning, that’s a big red flag.

If you want to ensure the best roof service possible, be on the lookout for these red flags while screening roofing contractors.

We are proud of our 100+ years of service in West Michigan, and we’re happy to answer any questions about your roofing project. Give us a call at one of our three West Michigan locations, or request a quote online.


This article was originally published on March 3, 2017. It has been updated with additional information.