What our customers have said

We work very hard to make sure that all of our clients are happy with the services that we provide. Take a look at what our customers have said about our work.

January 2018

Proficient, punctual, and polite are all good words to describe the crew which tore off and replaced the roof of our home this week. They arrived when they said they would and promptly went to work placing protective tarps around the landscaping and house and climbing up to begin removing snow and debris on the roof and then the shingles and underlayment. Each person on the 5 man crew had a significant part in the process. They worked together to help each other when needed. There was no standing around watching or unsavory language; they were all busy all the time they were here. By 11:30 a.m. the first day they had the bare wood exposed on the main part of the house and were ready to lay the barrier. They even ate lunch on the roof! When they left in the afternoon the majority of the house roof was completed. Only the garage roof, a small part of the main roof and two small outbuildings were left. They skipped one day due to the weather, returning the following day to finish. At noon the second day they were finished! They spent some time cleaning, checking for nails, and putting things back where they belonged. We were amazed that they were able to do this in the middle of our cold and not so friendly winter weather. We heartily recommend this company and were extremely impressed and pleased with this crew.

Bob & Margie S. , Customer

January 2018 - Muskegon, MI

Thanks, Mike, on serving as our “middleman” on insurance negotiations and your patience in being paid after resolution.

Lowell & Andrea W. , Customer

I was very impressed with Dale and his crew. They did the job very well – in one day! Dale explained how the day would unfold, and made sure my yard and drive were cleaned up properly. Again, the roof looks great! Thank you! Note: Don’t let up on those walleyes, Tony!

View Testimonial
Wayne V. , Customer

July 2016 - Grand Rapids, MI

I was most satisfied with the crew and the salesperson because they were very competent and professional.

Valeria L. , Customer

July 2016 - Kentwood, MI

I am most satisfied that the roof looks great and the crew exceptionally good and fast. I appreciate how fat they did the job that they did.

Craig N. , Customer

July 2016 - Allendale, MI

I found them through the BBB. Their performance of installing my roof twice now convinced me that they deserve their ranking on the BBB website.

Virginia J. , Customer

July 2016 - Grand Rapids, MI

I was totally satisfied with the entire process, from the detailed sales presentation and low price, precision work and adherence to details of the crew, to the final project completion and clean-up.

David P. , Customer

June 20, 2016 - West Olive, MI

We recently had our roof replaced by your crew and wanted to let you know what an excellent job they did. If the crew that worked on our house are indicative of all of your roofers – then it’s easy to see why you are the People’s Choice for roofers in the Tri-Cities area. From the quoting process – where we were given a range of low/medium/best – to explanations about the type of shingles and underlayment – your team did a terrific job. The weather was about perfect on the day our roof was installed and your crew put in a 12+ hour day – but were careful around our landscape and cleaned up well after themselves.

We were most impressed with the job and new roof we got. Thanks so much for providing such stellar service to our community.

K. Brolick , Customer

June 2016

Thank you for your patience. It’s been a pleasure working with your team and I appreciate their speed, professionalism, and quality of work. I’ll be sure to contact your business first the next time I need help with roofing.

View Testimonial
Miliana J. , Customer

June 2016 - Grandville, MI

I was most satisfied with the appearance of the roof. It made the rest of my house just POP! It increased the exterior value of my home.

I love my roof, and I tell everyone about my roof. I have been telling everyone what a great job West Michigan Roofing did. They have wonderful follow up, making sure that I was happy and checking my roof after the work was completed. They worked within my budget to give me a great price and a great value.

Missy L. , Customer

May 2016 - Holland, MI

I was most satisfied with everything. I was very impressed with the sped, cleanliness, and organization of the whole project, and with how quickly and well done it was.

Roger M. , Customer

May 2016 - Grandville, MI

Great job!! I love my roof!! Roof is the best!!

View Testimonial
Missy L. , Customer

May 2016 - Holland, MI

I was most satisfied with everything. I was very impressed with the speed, cleanliness, and organization of the whole project, and with how quickly and well done it was.

Doug S. , Customer

May 2016 - East grand Rapids, MI

I was most satisfied with the timeline. They seemed to get the job done fairly quickly and I liked the different products they offered. The final product looks nice and we’re very happy.

Maggie T. , Customer

May 2016 - Comstock Park, MI

I was the most satisfied with the professionalism of the representative. He took his time to educate me on what made for a god roof and what problems to expect.

Greg J. , Customer

March 2016 - Comstock Park, MI

From day one, West Michigan Roofing was very helpful and professional. They are a very top notch organization! I would definitely hire them again without a doubt.

Steve P. , Customer

February 2016 - Belmont, MI

Outstanding company, highly recommended.

Matt S. , Customer

January 2016 - Spring Lake, MI

I was most satisfied with the communication, and efficiency, of Adam, and the crew.

Tim K. , Customer

January 2016 - Rockford, MI

Everyone at West Michigan Roofing did a good job and provided exceptional service.

Russell P. , Customer

December 2015 - Kalamazoo, MI

I was satisfied by their quickness. Once we got approval for one of their proposals they were able to start within two weeks. I appreciated that.

Mutual Resource Management , Customer

December 2015 - Comstock Park, MI

After reaching out to several roofing companies in the area, and speaking with Edward of the Comstock Park office, it became apparent that the attention to the needs of the customer made West Michigan Roofing the easy choice for my roofing project. Edward stayed in contact from start to finish, and the crew that completed the job were very courteous and personable. Throughout the process, protecting my home and extensive landscaping were of utmost importance to them, and the most that I could find after cleanup was a business card the size of an old underlayment. Fantastic attention to detail. Great job done by all, and the roof looks great!

Jennifer A. , Customer

December 2015 - Grand Rapids, MI

I was satisfied with the customer service, and sales. He was very knowledgeable very committed to helping you pick out the right thing. An overall great surprise.

I would like to recognize Edward, the salesperson, he was very good. He did not pressure you. Also, the office manager, she was great. You can tell they have built a strong team.

It was an overall thankful experience. It is a quality product and quality work. I could not ask for anything more.

Ken H. , Customer

December 2015 - Holland, MI

I was most satisfied with the salesman. He had a very good scope of what we wanted to do give a great value. He was aware of where with the finances and helped with that. He was very honest and I appreciated that.

I would like to recognize the lead on the job. He had everyone working like clockwork, very professional and very quickly. One piece we thought was going up and he came down off the roof to ask about the color. We appreciate him taking the time with us so that we were happy. In general, I am really pleased with the crew. We were very pleased with that.

Matt B. , Customer

November 2015 - Ada, MI

Thank you for your company did a really nice job. We live on a corner lot and we have your sign up in out yard to let others know what a good job you did.

Andy S. , Customer

November 2015 - Grand Haven, MI

I was most satisfied with the work that they did, the communication and the timeliness.

Mike Megna was exceptional.

They did a great job.

Earl E. , Customer

October 2015

It was a pleasure doing business with Mr. Sargent Crandall. He represented the company very well and the crew delivered what he promised. I will do what I can by “word-of-mouth” advertising to send more projects your way.

View Testimonial
Larry S. , Customer

September 2015 - Grand Rapids, MI

It was a great value, we were really pleased overall. The workers were outstanding.

The installation crew worked hard and were very efficient.

I would love their business in the future.

K. Flowers & Lori H. , Customer

December 2014 - Belmont, MI

We will be referring everyone to W.M.R. for all the services you offer; our experience was awesome!

View Testimonial
Linda S. , Customer

May 2014

I want to thank you for your prompt and professional service.

View Testimonial
David L. , Customer

June 2012 - Spring Lake, MI

Thank you Adam! Well done!

View Testimonial
Erich T. , Customer

September 2011

I was very pleased not only with the windows but that they were installed so as not to interfere with the scheduled bathroom remodeling upcoming. I will recommend to others contemplating windows or roofs.

View Testimonial
Nancy H. , Customer

September 2011

The 2 workers were excellent, hard workers and I am very pleased with the new siding on my house! A job well done!

View Testimonial
Nancy H. , Customer