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125 reviews

Compassionate Customer Service

Mary K.

I called in last week upset with a leak I'm dealing with. Come to find out I called the wrong company. Amanda was so helpful and patient with me. She helped me locate the right number to the company I really needed to call. Thank you for going above the call of duty to help me. I wish more people were as helpful as your secretary. Mary Sue

West Michigan Roofing

Thank you for the nice review. If you find yourself needing our services in the future, please don't hesitate to call.

So polite

Athena s.

I called with questions on my roof and Amanda was so sweet. She took time to really understand what I was looking for.

West Michigan Roofing

Thank you for appreciating our dedication to great customer service. We look forward to helping you in the future with all your roofing needs.

Wonderful service

Kimberly O.

Called to see about ice on my roof and Amanda went above and beyond to help me get serviced.

West Michigan Roofing

Kim, We're so glad we were able to help you out. Don't hesitate to reach out if we can be of further assistance.

Great Place to Work!

Amanda R.

Thank you to West Michigan Roofing for hiring me three months ago. It’s been a God send working with all of you so far. I sincerely appreciate having today, the day after Christmas off of work. It’s been very enjoyable having this day to unwind from the holiday madness and to be with my family. I’m looking forward to a great year!

West Michigan Roofing

We are so happy to have you on our team!

Excellent customer service

Judy K.

I am so grateful that when I felt invisible about my leak issue and needed discernment and courage on what to do, God blessed the situation with you, a vibrant and tenacious woman. You made a difference in my life and heart. So far the new vent is good! West Michigan Roofing has gained a wonderful employee who cares so much about the customer, strong communication, and organization of all the other great employees, so that all resources are utilized for the best outcomes. Thank you!!

West Michigan Roofing

Thank you for speaking out and giving praise when praise is do. We're far from being perfect, however we are strongly working on getting better at communicating and resolving issues as soon as possible. Thank you for your patience during this frustrating time for you and your family. We are so happy to know we fixed the problem.

A guy you can count on

Joanna V.

Thank you, Brian for being able to come out to our home today and clear off our debris from our heat tape. Very fast service and very grateful for your help. I'm happy to give Brian a 5 star review.

People Who Care

Joanna V.

Thank you for your help this morning and being able to get someone out to our house so quickly. It was nice to talk to someone who cares and who wanted to make sure our roof was ready for winter. I'm giving Amanda a 5 star review for going above and beyond for us.

Very happy with new roof!

Greg M.

I had other quotes for replacing our roof and Salesman Jeff made me feel comfortable about the products and the team. Jim communicated very well throughout the project. From the time I agreed on the quote, roof was completed in under 2 weeks. Would recommend their services.

Job Well Done

Kathy L.

Happy with the experience & your promptness getting to it. I know you have been dealing with weather delays so happy you got to mine.

Siding and windows

Matthew M.

The installer was great very fast and paid attention to the details and worked even in the rain.. Was thoughtful about work schedule as to not show up too early as my wife works nites so she could sleep.. Installer did a great job

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5.0 out of 5
Out of 125 Reviews

Headquarters West Michigan Roofing

  • 18450 171st Avenue Spring Lake, MI 49456
  • (616) 747-8250